Thank you for your feedback. We're really pleased to hear that you find the regular carers kind and helpful, building those trusting relationships is so important.We understand your preference for a consistent morning visit and fewer carers, and we appreciate how frustrating it can be to repeat your routine to new staff. While there are occasional scheduling challenges, we'll continue working hard to improve consistency in both timing and staffing wherever possible.Your comfort and routine matter to us, and your comments help us make the service better. Please don't hesitate to get in touch if there's anything more we can do to support you.