Thank you for your kind feedback. We are delighted to hear that you are satisfied with the care you receive and that our team continues to provide friendly, attentive support despite their busy schedules. We appreciate your recognition of their dedication and commitment to ensuring your needs are met.Your comments about our responsiveness to unexpected issues, such as transport difficulties, are valuable, and we are pleased that our efforts to resolve situations promptly have been helpful. Additionally, knowing that our team supports you in attending important appointments reinforces our commitment to providing reliable and person-centered care.We will ensure your positive feedback is shared with the carers, as it means a great deal to them. Thank you for taking the time to acknowledge their hard work and the service provided. If there is anything more we can do to enhance your experience, please do not hesitate to let us know.