Thank you so much for your thoughtful and generous feedback. We truly appreciate your kind words and the trust you've placed in us-it means a great deal to the entire team! I'm particularly grateful for your constructive comments regarding the introduction of new team members. It's an important point. This is one of the most challenging standards for us to consistently maintain, but it's a huge part of what sets us apart from other providers and we remain firm that it's an essential service for continuity, and building trusting relationships. Thank you again for your support and valuable insight. We're committed to maintaining the high standards you've come to expect, and to continuing to earn your trust every step of the way.