Thank you so much for sharing your experience. We're truly sorry to hear about your mum's fall and wish her a smooth and speedy recovery. We're glad that Visiting Angels was able to step in and provide the consistency and care you were looking for during such a challenging time. It's great to hear that the staff made a positive impression and helped your mum feel settled with the new arrangements. If there's ever anything more we can do to support you or your mum, please don't hesitate to reach out. We're here to help.