I am very sorry that you have some concerns around the care that you have received from us here at Home Instead Lytham, Fylde & Wyre.  This is not a true reflection of how we operate as a business. We always aim high and how our clients feel about our service is really important to us. I will personally reach out to you, with a view to resolving your concerns raised.  We always take any feedback seriously and make any necessary changes to improve our service. Thank you.