Thank you for your honest feedback and for highlighting the excellent service you've received from our team overall.We're sorry to hear that a small number of visits have not met the high standards we strive for. Please be assured that we take this seriously. All our carers are expected to provide consistent, respectful, and compassionate care, and we will be addressing this internally.Your comments are truly appreciated and help us continue to improve. Thank you for taking the time to share your experience.Abimatic Care Ltd