Thank you so much for your incredibly moving and heartfelt review. Your words truly mean the world to us. It's humbling to know that our carers are making such a meaningful difference - not just in the practical aspects of care, but in bringing warmth, dignity, and reassurance to your brother and everyone around him. We're especially touched that you've recognised the skill and heart our team brings to every visit. I'll be sure to pass your message on to them - they will be deeply encouraged to hear how valued their efforts are. Thank you again for your kind words and trust in our care.