Thank you so much for your kind and thoughtful message. We're truly grateful that you took the time to share your positive experience with our care team.It's wonderful to hear that the carers provided such compassionate, professional support and helped you feel at ease-especially during your panic attacks. Building trust and creating a routine that brings comfort is at the heart of what we do, and we're so pleased this made a difference to your day to day life.We will absolutely ensure your feedback is passed on to the team and added to their records. Comments like yours mean a great deal to them and to us. We also appreciate your kind words about their dedication.it's clear they made a real impact.Thank you again for your message. We wish you all the very best.