Thank you for such a lovely review and for choosing Alina Homecare in the first instance. We strive to deliver a service that is responsive and most importantly, person centred. We work hard to develop open lines of communication with clients and their family members. This is essential for ensuring that the care is tailored to meet all your mum's needs. Continuity of carers as you rightly point out is important to ensure the consistency of the level of service, but also with building rapport between mum and the care team. We are so pleased that the service we have provided has allowed mum to stay at home and continue to live independently. This is ultimately our aim, and it is very gratifying when we can contribute towards this. Thank you again for taking the time to write such a detailed and positive review.