Thank you so much for your thoughtful review. We're truly touched to hear how your experience with us exceeded expectations. Taking the time at the start to understand your dad's personality, interests, and care needs is something we believe makes all the difference-and we're so pleased to hear it led to a strong and lasting match with his Care Professional. Continuity and genuine connection can play a huge role in recovery and wellbeing, and it's wonderful to know that the relationship they built had such a positive impact.