Thank you so much for your kind feedback. We're truly pleased to hear that youre happy with the care your mum is receiving and that our carers are showing the kindness and patience she needs.We completely understand how important consistency is, especially when someone is feeling confused or unsettled. Providing continuity of care is something we take very seriously, and were proud to have maintained this over the past three weeks. Please rest assured that we are committed to continuing this consistency as much as possible moving forward, and well do our best to ensure a familiar and reassuring presence for your mum.