Thank you so much for your kind words and honest feedback. We're really pleased to hear that your mum is receiving such caring and flexible support, and that one of our team members has made such a positive impression - we'll be sure to pass on your lovely comments.We completely understand that self-funding care can feel like a significant commitment, and we truly aim to provide value through dependable, personalised support that brings peace of mind and comfort to families.Thank you again for your trust in us - it means a great deal. Kate.