Thank you so much for your lovely feedback - we're absolutely delighted to hear that you're pleased with the care and support provided. It truly means a great deal to the whole team to know that their kindness and efforts are making a difference.  We've especially enjoyed taking your wife out on trips - it's been a real pleasure.  I'm also really glad we were able to step in at short notice and extend a visit to support your family during a recent difficult time, as well as add additional visits whenever needed.  We're pleased to have been able to tailor the visit times to suit your needs and assist with household tasks. Our aim is always to make things as smooth, comfortable, and supportive as possible.  Thanks again for taking the time to share your experience - it's greatly appreciated.  I will pass on your thanks to the team.