Thank you for you fantastic feedback.  It is great to know that you are delighted with both our care professionals and office team.  It's really important when care professionals support with housekeeping tasks that they get the balance right between showing initiative taking over and providing this support in the ways that matter to you, as they have for you.  We our so fortunate that all members of our team, whether manager, hourly, overnight or live in care professionals are so kind and caring for whom it is second nature to interact with clients gently and with dignity and respect.