Thank you so much for your kind and thoughtful feedback. We are truly grateful that you took the time to share your experience. It has been a privilege to support your mother during her recovery, and we’re pleased to hear that the carer has built such a positive rapport with her. We always strive to match our clients with the right team members and to provide compassionate, person-centred care that promotes independence and dignity. Your words mean a great deal to both the carer and our wider team. Please don’t hesitate to reach out if there’s ever anything more we can do to support your mother’s continued wellbeing.