Thank you so much for your kind words and for taking the time to share your experience.We're truly pleased to hear that you are satisfied with the support provided. It's wonderful to know that our carers' friendliness, flexibility, and dedication have made such a positive impression - and that they feel more like friends than just support staff. That's exactly the kind of relationship we strive to build.We're also glad to hear that your interactions with our office team have been positive and productive. Your feedback means a great deal to us, and we'll be sure to share your comments with the whole team.