Thank you so much for your kind and thoughtful review. We're truly grateful for the trust you've placed in us to support your mum, and we're so pleased to hear that our Care Professionals have helped her feel comfortable, listened to, and well cared for.It means a great deal to us to know that you feel peace of mind when you're not with her-that's exactly what we aim to provide for every family we support. We're also glad to hear that our ongoing training around your mum's specific care needs has been helpful and reassuring.We'll be sure to share your lovely feedback with the team, and we remain committed to delivering the highest standard of care every day. Kate.