Thank you so much for your kind words. It truly means a lot to our whole team to hear that your mum felt comfortable and looked forward to our carers' visits-especially after initially feeling unsure. We're incredibly proud of our staff for the patience, kindness and dedication they show every day. Knowing we were able to provide peace of mind and keep your mum safe and well cared for is exactly why we do what we do. Please don't hesitate to reach out if we can support you or your family.