Thank you so much for your kind words and for taking the time to share your experience.We're truly pleased to hear that you're happy with the care and support provided by our carer. It's especially meaningful to know that our carer has been able to connect with your loved one in such a caring and respectful way. Supporting individuals with dementia requires patience and understanding, and we're glad to hear she's making a positive difference.We also appreciate your feedback on our flexibility-it's important to us that our services adapt to your needs.Please don't hesitate to get in touch if there's anything more we can do to support you and your loved one.Thank you!