Thank you so much for your kind words and for taking the time to share your experience. We're truly grateful for the opportunity to support your Grandad and are so pleased to hear that he now looks forward to our visits-that means a lot to us.Our team in Exmouth takes great pride in providing compassionate, person-centred care, and it's incredibly rewarding to know that our efforts have made a positive difference. We'll make sure to pass on your lovely feedback to the carers, managers, and admin staff-you've made their day!If there's ever anything more we can do, please don't hesitate to get in touch.