Thank you so much for your kind words and for taking the time to share your experience. We're truly honored to be able to support your mum and your family. It means the world to us to hear that she has built such a lovely bond with our carers - that connection is at the heart of everything we do. Knowing that our care helps keep her safe and comfortable in her own home is exactly why we do what we do. We'll be sure to pass your message on to the team - it will mean so much to them.