Thank you for your feedback! I'm glad to hear that you find the service excellent. It's great that the timing of care workers isn't a concern for you, as flexibility is often key to a good experience. I appreciate your understanding regarding the language barrier with one of the carers; communication is important, and it's wonderful that you've been able to manage effectively. Your insights are invaluable, and we're always striving to improve our service. Thank you for sharing!