Thank you so much for your kind words and thoughtful review. We're truly honoured to be supporting your family during such a difficult time. It means a great deal to hear that your dad feels comfortable with our team, and we'll be sure to pass your lovely feedback on to the staff members you mentioned, it will mean the world to them. Providing compassionate, professional care is at the heart of everything we do, and we're grateful for the trust you've placed in us. Please don't hesitate to reach out if there's anything more we can do.