Thank you for sharing your experience with Call in Homecare. We're really pleased to hear that your mum is feeling more settled and that she's had some lovely carers - that kind of connection makes a big difference.We're truly sorry to hear about the ongoing issues with visit times. We understand how unsettling it must be for both you and your mum when the schedule is inconsistent. Predictability is so important, especially when it comes to reducing daily anxiety and helping someone feel secure in their routine.Your feedback about the app times and the meal scheduling is really valuable. It's clear you've made every effort to communicate your concerns, and we really appreciate your persistence in advocating for your mum's wellbeing. We hope the team can work with you to find a more consistent and respectful schedule that better supports her needs.Please don't hesitate to reach out again if there's anything more we can do to support you.