Thank you so much for your incredibly kind and heartfelt review. It truly means the world to our entire team to know that we've made such a positive difference in your nan and granddad's life.Our carers take great pride in what they do, and feedback like yours reminds us why we care the way we do - with heart, respect, and dedication. Knowing your family feels genuinely supported and valued is the greatest reward we could hope for.We're also grateful for your recognition of our management and leadership - we work hard to maintain close communication with families and ensure our standards stay consistently high.Please pass on our warmest regards to your nan and granddad. We look forward to continuing to support them with love and dignity.