Thank you so much for your kind and thoughtful message. We are truly grateful for your feedback and deeply appreciate the trust you have placed in us to support both your parents during this important stage of their lives.It has been a privilege for our Director and care team to work alongside your family, and we're so pleased to hear that the support has made a positive difference. We're especially touched to know that your parents have formed such meaningful bonds with their carers - continuity and connection are at the heart of what we strive for, and it's wonderful to hear how these relationships are helping build confidence for the future.Ella's Homecare Team