Thank you so much for your thoughtful review. We're delighted to hear that our office team has been helpful and supportive, and that you've experienced a marked difference in service since switching to Home Instead. Your kind words about our Care Professionals being friendly and punctual mean a lot.You can be assured we'll share your feedback with the team and continue our training efforts to ensure consistent excellence across every visit.Thank you for trusting us with your husband's care and for recommending Home Instead. . I will ensure the team are all made aware of your comments.