Thank you so much for your kind and thoughtful review. We understand how difficult it can be to leave a loved one, especially when communication is a concern, and we're truly honoured that you placed your trust in us. It's wonderful to hear that our dementia-friendly carers and regular updates through the app gave you peace of mind.Your comments about the warmth, punctuality and professionalism of our team mean a great deal to us - we are incredibly proud of the care and dedication they bring every day. We'll be sure to share your feedback with everyone involved in your mother's care.Thank you again for your recommendation - it means everything to us. Wishing you and your mother all the very best.