Thank you so much for your kind words and thoughtful feedback. We're absolutely delighted to hear that you've been happy with the service and that our team has made a positive difference. It's especially heartwarming to know that the carers have built such a lovely relationship with your mum and that their support has been both caring and responsive. Your recommendation truly means a great deal to us. We'll make sure to share your comments with the entire team - they will be thrilled to know their efforts are appreciated.