It's wonderful to hear when a customer looks forward to our visits, our team of dedicated care experts strive to offer the premium care our customers deserve. The first steps can be challenging when first introducing home care and we often find customers are reluctant to accept they need some help, however, as your mum has proven, with kindness, understanding and flexibility, the benefits of care are quickly realised.Thank you for your kind words and for taking the time to write a review.