Hi Robin, Thank you for your review, and I'm sorry you have had such a bad experience with your Aunts private carer and I'm so sorry for your loss. I can assure you that I was not made aware that a care worker employed by us was providing support to your Aunt in a private capacity until recently (within the last 2 weeks) in which was only made aware to me once your Aunt had sadly passed away. I can confirm that all of our care workers are DBS checked upon commencement of their employment, with a minimum of 2 references. All care workers also receive a full induction which includes our policy of the handling of service users money. Whilst I appreciate that you are unhappy with the service your aunt provided from her care worker that she paid for privately, which are unfortunately not regulated, I do not feel that this review is a direct reflection on Wisteria Care.