Thank you so much for your kind words. We're overjoyed to hear how much your mum loves her care at Mayfair, and that our team especially your mum's carer has made such a positive impact. Knowing she feels supported and well looked after, particularly with her skin care needs, truly means the world to us. Your mum's carer will be so proud to hear she's become part of your family that's exactly the kind of connection we strive to build. Your recommendation means everything, and we'll continue to do our very best every day.