Thank you so much for your kind words and for taking the time to share your experience. We're truly grateful to hear that your dad is receiving the compassionate and responsive care he deserves.Our team works hard to ensure every client feels supported and valued, and it's wonderful to know their efforts have made such a positive impact. We're especially pleased to hear that any changes in your dad's circumstances have been met with prompt and thoughtful action - flexibility and responsiveness are key to the care we provide.Please don't hesitate to reach out if there's ever anything more we can do. It's an honour to support your family.