Thank you so much for your kind and thoughtful feedback. We are delighted to hear that your first experience accessing care was a positive one, and that both you and your mum felt supported throughout the process.At Right at Home, we pride ourselves on being responsive, professional, and person-centred, so its wonderful to know that these values were reflected in your experience. We're especially pleased to hear that your mum felt treated with dignity and respect and was able to build a positive rapport with our support workers  this means a great deal to us.Thank you again for taking the time to share your experience and for your recommendation. It was a privilege to support your family, and were always here if you need us in the future.