Thank you so much for your thoughtful feedback. We're truly honoured to hear that you've found our systems and care plans to be supportive and effective, and that our carers have made such a meaningful impact on your son's life. It means the world to know that he is being treated with compassion, dignity, and genuine encouragement - this is exactly the kind of care we strive to deliver every day. We'll be sure to pass your kind words on to the team. If there's ever anything more we can do to support you and your son, please don't hesitate to reach out.