Thank you so much for your kind and thoughtful review. We're truly touched to hear how much our care means to both you and your mum. Supporting individuals with memory difficulties requires patience, compassion, and a person-centred approach, and it's heartening to know that you feel we're delivering that. We're incredibly proud of our team for the dedication they show every day. Knowing that your mum is receiving the support and companionship she deserves is exactly why we do what we do. Thank you again for your lovely feedback, it means the world to us.