Many thanks for your review  we truly appreciate your feedback. We understand this was one of our most complex cases. As we both acknowledged, your mums dementia had progressed much further than initially thought at the time of her diagnosis.We know how difficult it can be for families to come to terms with the impact dementia has on a loved ones abilities and daily life. Im very proud of the teams efforts in responding to her complex needs  working with the council for timely reviews and putting measures in place to help keep her safe at home.Your collaboration with the team, even through the challenges of changing contacts, was invaluable and helped us provide the best care possible. We fully supported the move to a care home, given her condition, and are so pleased to hear she has now settled in well