Thank you for taking the time to share your feedback. We truly appreciate your honesty and are glad to hear that, overall, the level of care has been satisfactory.We also take your comments regarding the confidence and competence of all carers very seriously. Ensuring consistency and high standards across our team is a top priority, and your input will help us continue to improve. If there are specific concerns you'd like to discuss further, we'd be grateful for the opportunity to connect with you directly.Thank you again for your valuable feedback and for trusting us with your husband's care.