Thank you so much for your kind and thoughtful feedback. We are delighted to hear how much of a positive impact our care has had. It's a privilege to support your parents and husband, and we're so pleased that our team has been able to meet the needs of your loved ones with flexibility and care.Knowing that our carers and managers have been able to support not just your family members to such a high standard, but you as well, means a great deal to us all. Providing a joined-up, responsive service is at the heart of what we do, and it's so encouraging to hear that this has made a difference to you.Thank you for your recommendation and for taking the time to share your experience-it's very much appreciated.