Thank you so much for your kind message. We appreciate you taking the time to share your experience, and are so glad you are happy with the support your parents have received with us.It means a great deal to know that you are happy with the support your family receives during such a critical and what can often be a stressful time. Being there when families need us most is at the core of what we do, and it's wonderful to hear that our team's swift response, compassion, and commitment made a difference for your parents-and for you.We're especially pleased to hear that the care provided was not only timely but also flexible and tailored to your evolving needs. We'll be sure to pass your praise along to the team, especially the staff members who went above and beyond to support your family - it means a lot when they hear such feedback.Thank you again for your message - we are very pleased we have been able to support your family.