Thank you so much for taking the time to share your thoughts. We're truly grateful for your kind words about the team at Lea Springs - it means a lot to know that your mum feels supported and that our staff have been kind and patient in their care.We understand your concerns around the limitations of what we're permitted to do, particularly with food preparation and time constraints. These are important points, and we're always looking for ways to improve within the guidelines we must follow. Your feedback helps us reflect on how we can continue to enhance the support we provide.It's lovely to hear that your mum is as happy as she can be, and we're committed to doing all we can to support her independence and wellbeing. If you ever have any questions or suggestions, please don't hesitate to reach out - we're always here to listen.