Thank you so much for your kind words about our carers. We're truly pleased to hear that your father is being treated with the care, dignity, and respect he deserves. That means a great deal to us.We also appreciate your feedback regarding timekeeping. We understand how important consistent and well-timed visits are, especially when it comes to evening routines. Please rest assured that we are actively working to improve our scheduling to better meet the needs and preferences of the individuals we support.If you'd like to discuss specific times or make adjustments to your father's care plan, we'd be happy to speak with you directly. Your input is invaluable in helping us provide the best possible care.