Thank you so much for sharing your experience. We're delighted to hear that our Care Professionals have not only provided reliable support with daily tasks and tea-time visits but also become welcomed companions for your mum. It means a great deal that they've earned her trust and that our office team has been there when you needed extra help. Your recommendation is truly appreciated-we're honoured to support you and your family.  I will ensure the team are all made aware of your comments..