Thank you so much for your kind words and heartfelt feedback. We're truly delighted to hear that your mum is being supported by a team of carers who not only provide the help she needs but also encourage her independence. It means a great deal to us that you've had experience with other providers and feel we stand out  your comment that we're "worth our weight in gold" is incredibly meaningful to our team. We'll be sure to pass this on to the carers, who will be so pleased to know their efforts are appreciated.Thank you again for taking the time to share your experience.