Thank you so much for your kind and thoughtful review. We're truly delighted to hear that you and your family have been happy with the care and support provided by our team. It means a great deal to us to know that your parents felt relaxed, reassured, and enjoyed meaningful conversations with our staff - building those genuine relationships is at the heart of what we do!We also understand how important it is to have peace of mind when you're not living nearby so we're so pleased that we've been able to provide that reassurance. Your feedback is incredibly encouraging for our team, and we'll be sure to share your lovely words with them.Thank you again for your trust and support.