Thank you so much for your kind and thoughtful review. It truly means a great deal to us that you have taken the time to share your experience.We feel privileged to have supported your mum for over 18 months and are so pleased to hear that our care has helped ease some of the stress for you and your family. Our team is committed to providing compassionate, person-centred care, and your words are a wonderful reflection of their dedication.We're especially glad that you found our communication and responsiveness reassuring during difficult times - this is something we place a high priority on. Please do not hesitate to reach out if there's ever anything more we can do.Thank you again for your continued trust in Crystal Caring.