SureCare would like to thank you wholeheartedly for taking the time in leaving such a wonderful review! We take all feedback, good or bad, as a scope to learn, excel or improve our services. We take pride in delivering the best person centred care and maintaining the high standards that we set and it is always a delight to hear that this is met. It is indeed a daunting experience when someone has care in the home for the first time, and we do our best to make this process as smooth and as comfortable as we can for them and their loved ones. I am so happy to hear that mum has settled well and has good relationships with the carers. I will pass on your kind feedback to the whole team, I know they will be gratified. Thank you for your trust in us, it means a lot.If we can be of any further assistance, please do not hesitate to contact the office team, they are always happy to help!Heartfelt thanksFrom all at SureCare Trafford.