Dear Patrick,Thank you so much for your heartfelt and honest review. We're truly delighted to hear that the past two months with Saddlebrook have brought you and your wife both relief and joy after a difficult experience elsewhere.It's wonderful to know that the team has brought not only care and support but also comfort, confidence - and even laughter - into your home. That sense of ease and partnership is exactly what we hope to achieve for every family we work with.We also really appreciate your mention of the small miscommunication and, more importantly, how it was handled. Open conversation is so important, and we're glad to hear that the issue was resolved swiftly and constructively. Feedback like yours helps us grow and keep doing better.Thank you again for your trust. We're proud to be supporting you both and hope to remain part of your journey for as long as you need us.Warm regards,The Saddlebrook Team