Dear Fraser,Thank you for your kind words and for taking the time to share your experience. We're so pleased to hear that your mother is receiving a first-class care package that meets her needs, and that you've found our staff to be friendly, helpful, and professional.Its great to know that your interactions with our office team have also been positive  we believe clear communication and a caring approach are essential at every level of service.Your feedback means a lot to us, and well be sure to share your lovely comments with the entire team. Thank you again for your support and trust in Saddlebrook Healthcare Services.Warm regards,The Saddlebrook Team