Thank you sincerely for your kind and encouraging words. We're delighted to hear that your mum has felt comfortable, cared for, and well-supported by our team. It's especially heartening to know that one of our carers has formed such a meaningful connection with her-bringing not only professional care but also warmth, laughter, and companionship. That personal bond is something we truly value, and we'll be sure to pass on your praise to the staff member you mentioned. We're grateful for the trust you've placed in us and remain committed to providing the highest standard of care. Please don't hesitate to reach out if there's anything more we can do to support your mum or your family.